Privacy Policy

Effective Date: April 1, 2025

Who We Are

The Bin Guy, LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share your information when you use our website ( TheBinGuy.com ) and services, including our trash bin cleaning, commercial dumpster cleaning, and power washing services (collectively, the "Services").

Information We Collect

  1. Personal Information
    When you use our Services, we may collect personal information, including, but not limited to:
    • Full name and/or Business name
    • Residential or business address
    • Email address
    • Phone number
    • Payment details (processed through secure third-party payment providers)
  2. Usage Information
    We may collect information about how you interact with our website, such as:
    • IP address
    • Browser type and version
    • Pages visited
    • Referral sources
    • Time spent on pages
  3. Cookies and Similar Technologies
    Our website uses cookies to improve your browsing experience, analyze site traffic, and serve personalized ads. You may choose to disable cookies in your browser settings, though doing so may affect the functionality of certain features.

How We Use Your Information

We use the information we collect to:

  • Deliver and manage our trash bin cleaning services
  • Process secure payments via third-party providers
  • Respond to customer service requests
  • Send service reminders, updates, and promotional offers
  • Improve and personalize your experience with our website and services
  • Administer marketing campaigns and track their effectiveness

Third-Party Services

We utilize and partner with several third-party services to help provide you with a seamless experience using our website and services. These include:

  • Payment Processing – We partner with reputable third-party payment processors (such as Stripe or Clearent) to securely process your payments. These providers manage your financial information directly, and we do not store full payment card numbers on our servers.
  • Email Marketing – We may use third-party platforms like Mailchimp or Constant Contact to manage email communications. If you subscribe to our mailing list, you can opt out at any time using the unsubscribe link in any email.
  • Analytics and Advertising – We may use tools like Google Analytics and Facebook Pixel to monitor website traffic and user behavior, and to deliver targeted advertisements. These services use cookies and collect non-personal data to help us optimize our marketing strategies.

Sharing of Information

We do not sell, rent, share, or share or rent your personal information to third parties without your consent, except in the following circumstances:

  • Trusted third-party vendors and service providers who support our operations
  • Legal authorities, if required by law or in response to valid legal requests
  • A successor entity in connection with a merger, acquisition, or sale of business assets

Your Rights and Choices

Under Texas law, you have rights regarding your personal data, including:

  • The right to access the personal information we hold about you
  • The right to request correction or deletion of your information
  • The right to opt out of receiving marketing communications

To make any of these requests, contact us using the information below:

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. By using our Services, you acknowledge and accept this risk.

Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our website with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

Jurisdiction

This policy is governed by the laws of the State of Texas, regardless of where you access our Services.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using one of the following options: